GENERAL INFO

TOLERANCE LEVELS: In manufacturing textiles, slight variances in the size of the finished product may occur. This is due to streching or shrinking of fabric during the printing and sewing process.

Also, because inks and yarns are not available in PMS shades, exact PMS colors cannot be guaranteed. Every effort is made to come as close as possible. Reorders may also vary slightly in color. These variances are considered commercially acceptable.


OVER/UNDER RUNS:All orders are subject to 5%-10% over/under run. Billed accordingly.


RETURNS: All returns must be made within 7 days of receipt of order. All returns must have written approval from factory.


SET-UP TOOLS: All screens, weaving cards, artwork or any other manufacturing tools remain the property of the factory without exception.


SHIPPING AND DELIVERY: All orders are shipped freight prepaid unless otherwise directed. Prepaid freight charges are added to the invoice. Every effort is made to meet delivery dates. However, goods will be shipped and billed even if delivery dates have not been met. The factory is not responsible for freight carrier delays or losses.


CO-OP PROGRAM POLICY: We will be happy to provide a special quote for co-op orders. Call or write for details.


CANCELLATIONS: All orders are considered firm and cannot be cancelled except upon written permission from the factory.


CHANGES: Once approved artwork has been submitted and screens or weaving cards have been prepared, any design change or cancellation will result in the billing of any costs incurred.


TERMS: 50% deposit required. Balance due 30 days after order ships, upon credit approval. Some orders may require larger deposits.


RANDOM SAMPLES: Available free of charge.


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